Labaid Pharma is looking for Software Support Engineer. Ideal candidates should have sound knowledge on SQL queries (MS SQL Server). Hands on experience on .Net Core, Angular will be preferred. Interested candidates are requested to read the job description and requirements carefully before applying for the position.
Job Responsibilities:
- Sound Knowledge on SQL queries (MS SQL Server) is must.
- To collect customer requests from Customer, categorize, list and distribute tasks as per customer requests to responsible team members.
- Monitoring and follow-up ongoing.
- To participate in software testing according to test specifications (if required).
- May need to work under the direct supervision of the client.
- Perform testing, database support, patch preparation, if assigned by the supervisor.
- Coordinate with clients and resolve all application and system related issues.
- Administer and resolve applications issues, provide updates and perform root cause analysis.
- Maintain good professional relationships with clients
- Perform root cause assessment and debug all issues and ensure availability of applications
- Provide support and identify all issues and prepare appropriate documentation of all issues and give first level, Second level, third level solutions.
Educational Requirements:
BSc. in CSE/Software Engineering or relevant subjectsExperience Requirements:
1 to 3 year(s)Office Time:
9:00 AM to 5:30 PM (Duty time may change as per company decision).Additional Requirements:
Age 25 to 35 years.
Sound Knowledge on Database administration (MS SQL Server).
Hands on experience on Net Core, Angular, JavaScript etc.
Domain Knowledge on ERP system of Pharmaceutical Company.
System analysis experience.
Ability to explain complex ideas to those with IT and systems knowledge.
Exceptional verbal and written communication skills both in Bangla and English.
Listening ability and patience.
Extraordinary customer service and relationship management experience.
Critical thinking skills.Salary: 18K to 30K
Compensation & other benefits:
Remuneration and benefits package including competitive salary
Two bonuses per year (per bonuses will be equal one month’s basic salary)
10 Days Casual Leave and 15 days Sick Leave per year
Contributory Provident Fund, Gratuity
Medical benefit for self and immediate family as per company policy
Mobile bill reimbursement
Lunch (partially subsidized)
Transport facilities
Excellent modern office environment
Friendly, clean working environmentJob Category: Information Technology
Job Type: Full Time
Job Location: Gulshan 1, Dhaka
Submit resume:
[email protected]